Frequently Asked Questions

All Bridge straps fit all Apple Watch models. You simply need to check your watch case size — it's engraved on the back of your Apple Watch. Choose 38/40/41mm or 42/44/45/49mm at checkout. If you're still unsure, visit our Strap Fitting Guide.

It takes less than a few seconds. Slide the strap into the watch slot until you hear a click — that's it. Full fitting instructions are included with every order.

Built to last 5+ years with daily wear. All Bridge straps use premium materials tested for long-term durability, and are covered by a 2-year warranty against manufacturing defects.

You've got 30 days to return it with free return shipping if it's not right for you. No questions asked. See our Returns & Exchanges policy for full details.

All Bridge straps are compatible with every Apple Watch model, including the Apple Watch Ultra. You simply need to choose the correct size — 38/40/41mm or 42/44/45/49mm.

Yes! You can find our Black Ultra range under the “Black Buckles & Adapters” section in the main menu.

No — we only focus on Apple Watch accessories. This allows us to excel at what we do rather than spreading ourselves too thin.

Our leather straps handle light splashes but are not designed for swimming or heavy water exposure. Our FKM rubber straps are fully water resistant.

Yes — all Bridge straps are covered by a 2-year warranty against manufacturing defects. Contact us at info@thebridgewatches.com if you experience any issues.

UK orders typically arrive within 1–4 working days. International orders arrive within 5–7 working days. Customs delays may occasionally affect international delivery times.

We currently ship to the United Kingdom, European Union, United States, Canada, Australia, New Zealand, Hong Kong, and Singapore.

Yes — all orders include tracking. You'll receive a tracking link by email once your order has been dispatched.

We aim to dispatch quickly, so changes may not always be possible once an order is placed. Contact us immediately at info@thebridgewatches.com and we will do our best to help.

We offer a 30-day return window from the date you receive your order. Items must be unworn and in their original condition with original packaging. See our full Returns & Exchanges policy for details.

We're sorry to hear that. Please contact us at info@thebridgewatches.com with a photo of the damage and your order number — we'll resolve it promptly.

We accept all major credit and debit cards, Apple Pay, Google Pay, and PayPal.

Yes. Our site uses SSL encryption and all payments are processed securely through Shopify's payment infrastructure. We never store your card details.

Email us at info@thebridgewatches.com. We aim to respond within 24 hours, Monday to Saturday, 9am–6pm GMT.